Nissan Malaysia has also offered a new premium service by providing Teana's customer a total care premium service. As Tan Chong Ekspres Auto Servis Sdn. Bhd (TCEAS) strive to build a sustainable relationship with the customers.
Nissan Teana Total Care Advantages:
- Teana Brand Experience with Service Manager: Direct access to Service Manager
- Personal Choice of Service Branch: Customers select their favourite service branch
- Ease of making service appointments: Call, SMS, or book online for an appointment
- Priority access to service bay: Assigned, comprehensive service bay for Teana cars only
- Guaranteed Delivery Time: Assurance of punctuality through our Double manning Service Process
- Dedicated Teana Support Team: A standby technical team to focus on TEANA's Technical support (24/7)
- 3 Days Follow-Up-Call: Verification process to ensure customer satisfaction
JLean
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